For building a global saas company from india in the recurring billing space.

MADHUMITA PRABHAKAR

ChargeBee is a certified recurring billing platform for subscription based SaaS and eCommerce businesses. The company integrates with the leading payment gateways around the world to let customers automate payment collection, invoicing, email notifications and customer management. With power packed integrations such as MailChimp, ShipStation, Salesforce and Shopify, ChargeBee takes the pain out of subscription billing.

Funded by Accel Partners and Tiger Global, the company currently serves customers in 52 countries, records annual revenues of US $250 million and enjoys more than half a million site visits per day. In fact, 90 per cent of ChargeBee’s leads are generated through in-bound marketing, thanks to a robust content marketing strategy.

Developer efficiency: Its APIs dynamically change based on the user’s signup data, which saves tons of developer time. 

Global Gateway Support through 30+ payment gateways: This makes its application available across 50+ countries and it can do business in over 200 countries using these payment gateways. This, in fact, gives its customers, who serve a global market, an edge. 

Consultative support: Instead of acting as the company’s representatives, ChargeBee’s customer support team acts as the customers’ ambassadors who interact with the company. When faced with a customer query, instead of a blunt yes or no, its customer support team understands their problem, and genuinely tries to come up with the best possible solutions/workarounds.