Consumer Retail Leadership Next

In coffee, we trust

Sep 01, 2014

Tata Starbucks is the coming together of two iconic brands. 34-year-old Avani Saglani Davda, the company’s CEO, explains to us why her game plan for Starbucks in India is to “grow respectfully”

What happens to a business…  

In balance lies power

Sep 01, 2014

When Vellayan Subbiah assumed charge at Cholamandalam Investment and Finance Company it was reeling from a split with DBS. He brought the company back on its feet through a balanced approach, that led to the growth of all its stakeholders. Importantly, he made some tough calls on preserving the company’s south-Indian family business ethos while absorbing global best practices

A taste of mexico

Sep 01, 2014

Cornitos founder Vikram Agarwal is convinced that nachos is the second biggest category in the snacking market after potato chips. He’s banking on this trend to scale up to Rs. 100 crore in annual turnover within the next three years

Overcoming the threat of e-retailers

Sep 01, 2014

Kiran Kothekar, the founding director of Vector Consulting Group and a recognised global expert in Theory of Constraints, shares the varied strategies that brands can adopt to avoid being caught between ecommerce and traditional retailers, while addressing the needs of customers both on-ground and online

(Almost) Everything we think about employee engagement is wrong

Sep 01, 2014

Employees and the business outcomes they generate

Building stronger businesses

Sep 01, 2014

The author highlights why companies must move from risk management to resilience thinking

The entrepreneurial secret sauce for customer service

Sep 01, 2014

Certain ingredients that will work in their favour is to provide employees with enough freedom and empowerment to take decisions, make them approachable and ensure that organisation’s values and culture is a part of their DNA

Is India taking the right steps towards creating a start-up ecosystem?

Sep 01, 2014

Ajai Chowdhry, one of the six co-founders of HCL and a Padma Bhushan awardee, recommends that we build an Indian entrepreneurship ecosystem that is more holistic in nature. While we are witnessing several innovative ideas, most of them are in the e-commerce and technology sphere. There is a need to innovate in order to create newer avenues for entrepreneurship. Early-stage investments and investors such as angel investors, venture and seed funds need to be recognised and promoted through development of appropriate measures and incentives